The hotel is located opposite the majestic Playa Paraiso in Mayan Riviera. It is 20 minutes from Playa del Carmen, where visitors will find restaurants, bars, a bus station and shopping opportunities. Cancun International Airport is about 30 minutes away.
This resort hotel has 310 spacious suites and 10 villas for honeymooners. With an impressive neo-classical design, this is the most luxurious all-inclusive hotel on the Riviera Maya. Guests receive individual attention from the exclusive 5-star service concierge and butler. It has a lobby, 24-hour reception and check-out service, a hotel safe, lift access and a kiosk. A bar, a restaurant, Internet access, a beauty salon, hairdressers' salon, a nightclub, an auditorium, conference facilities, Internet and WLAN access, and a laundry service also feature (some items are subject to fees). 24-hour room service is offered. Guests also have access to the resort's on-site business centre. Parking facilities are available to guests arriving by car.
All units have individually regulated air conditioning, colour cable TV with DVD player, a clock/CD player, Internet access, safe, direct dial telephone and ipod docking station. They also have marble bathrooms with double vanity mirrors and a hot tub for 2, luxurious amenities from Gilchrist & Soames, fine European linens, bath robes, sandals and a hairdryer. There is a minibar stocked with mini-bottles of premium liquors, with guests having the option to customise the selection according to their own preferences. Tea/coffee making facilities, an ironing set, double or king-size beds, and a balcony or terrace also feature.
The resort has 3 heated swimming pools, both indoor and outdoor, with a poolside snack bar, sun loungers and parasols, as well as a hot tub and sauna. Private spa treatments and massages for couples are also offered. Furthermore there is a variety of sports and entertainment options on offer during the day. Guests can use the facilities of hotels in the neighbourhood inside the Iberostar Playa Paraiso and Spa compound (located in the mall). Tennis, table tennis, aerobics, a gym, archery, biking, basketball, handball, pool/snooker and bocce all feature. The PADI dive centre in the complex offers catamarans, canoes, as well as snorkelling and diving classes in the pool at no extra charge (for a limited time and subject to availability). The nearby beach is sandy and comes with sun loungers and parasols. Beach volleyball is an option. Water sports offered in the area include wind surfing, sailing, catamaran sailing and canoeing. At night there is live music in the lobby and bar with live entertainment theatre.
The following are all accepted as methods of payment at the hotel: American Express, MasterCard and VISA.
This hotel is only for adults and has a minimum age of 18 years.
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